Privacy Policy

Last Updated: September 19, 2026

At Earthkiin, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

Website: https://earthkiin.com/

By using our website, you agree to the practices described in this Privacy Policy.

🌿 About Earthkiin

Earthkiin is an online fashion and clothing store offering products including dresses, T-shirts, cord sets, bootcut pant sets, premium collections, and other fashion products.

For privacy-related questions, you can contact us using the details provided at the end of this policy.

✨ Information We Collect

When you use our website, create an account, place an order, or contact us, we may collect the following information:

Personal Information

Full name
Mobile/telephone number
Email address
Billing address
Shipping/delivery address
City, state, and PIN code
Order and purchase details
Information you provide when contacting customer support

Account Information

If you create an account on our website, we may collect information associated with your account, including your name, email address, phone number, address, and order history.

Payment Information

Payments may be processed through third-party payment service providers. Earthkiin does not necessarily store your complete debit card, credit card, UPI, or banking credentials on its own servers.

Payment information may be processed and handled by the applicable payment gateway according to its own privacy and security policies.

Technical Information

When you visit our website, certain technical information may automatically be collected, such as:

IP address
Browser type
Device type
Operating system
Pages visited
Website interaction information
Date and time of visits
Referring website or source

This information may be used for website security, analytics, performance improvement, and fraud prevention.

💫 How We Use Your Information

We may use the information collected from you to:

Process and deliver your orders
Confirm and manage purchases
Provide customer support
Contact you regarding your order
Process payments and refunds
Handle returns, exchanges, and cancellations
Provide order tracking information
Maintain and manage your account
Improve our website, products, and services
Prevent fraud, unauthorized activity, and security threats
Comply with applicable legal and regulatory requirements
Send important service-related communications

If you have provided appropriate consent, we may also use your contact information to send promotional offers, product updates, or marketing communications.

🍃 Cookies

Earthkiin may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

Keep products in your shopping cart
Remember your preferences
Maintain login sessions
Understand how visitors use our website
Improve website performance
Provide relevant website functionality

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

🤝 Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

Payment processing providers
Shipping and delivery partners
Website hosting and technology providers
Website analytics and security providers
Customer support/service providers
Government authorities or law-enforcement agencies where legally required

Third-party service providers may process information according to their own privacy policies and applicable laws.

🔐 Payment Security

Earthkiin may use third-party payment gateways to process online payments.

Your payment information may be transmitted directly to the relevant payment service provider through secure systems. We recommend reviewing the privacy policy of the payment gateway used for your transaction.

Earthkiin does not ask customers to share sensitive payment credentials such as passwords, OTPs, ATM PINs, or banking passwords through email, WhatsApp, or phone calls.

📦 Order & Delivery Information

To fulfil your order, we may share necessary information such as your name, phone number, and delivery address with our shipping or logistics partners.

This information is used only for purposes such as order fulfilment, delivery, shipment tracking, returns, and related customer service.

💬 WhatsApp & Customer Support

If you contact Earthkiin through WhatsApp, phone, email, or other communication channels, we may collect and retain the information you provide to respond to your enquiry, provide customer support, and manage your order.

WhatsApp communications may also be subject to WhatsApp’s own privacy policies and terms.

📣 Marketing Communications

Where permitted by applicable law and where appropriate consent has been obtained, Earthkiin may send you information about:

New products
New collections
Special offers
Discounts
Promotional campaigns
Other relevant updates

You may request to stop receiving promotional communications at any time by contacting us or using the unsubscribe option where available.

Please note that you may still receive essential transactional or service-related communications, such as order confirmations and delivery updates.

⏳ Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

Completing transactions
Providing customer support
Maintaining business and transaction records
Resolving disputes
Preventing fraud
Complying with legal, accounting, tax, or regulatory requirements

When information is no longer required, it may be securely deleted or anonymized, subject to applicable legal requirements.

🛡️ Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

🔗 Third-Party Websites

Our website may contain links to third-party websites, payment providers, social media platforms, shipping services, or other external websites.

Earthkiin is not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any third-party website you visit.

🧸 Children’s Privacy

Our website is intended for general audiences and is not specifically directed toward children.

We do not knowingly collect personal information from children in violation of applicable laws. If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take appropriate action.

🌱 Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information held by us
Request correction of inaccurate information
Request deletion of information where legally permitted
Withdraw consent where processing is based on consent
Request information about how your personal information is processed
Object to or restrict certain processing where applicable

To exercise any applicable privacy rights, please contact us using the details below.

We may need to verify your identity before processing certain requests.

✏️ Changes to Your Information

If you have an Earthkiin account, you may be able to update certain personal information through your account.

If you are unable to update your information yourself, you can contact us for assistance.

🔄 Changes to This Privacy Policy

Earthkiin may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, legal requirements, or applicable regulations.

The updated Privacy Policy will be published on this page with a revised “Last Updated” date.

We encourage you to review this page periodically.

💌 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Earthkiin

Phone:
09662579555
+91-9274003187

Email:
earthkin246@gmail.com

Website:
https://earthkiin.com/

WhatsApp Support:
+91-9274003187